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Regal Automotive Group - Front Windshield Moulding Broken During Recall
I took my 2008 Honda Civic in to Regal Honda today to have a passenger side airbag recall taken care of. About 30 minutes after I left the dealership I got out of the car and immediately noticed that something was missing along both sides of my windshield. I went...
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3.0
I didn't like
  • Quality of service
#1072962
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2014 I leased a new 2014 Kia Hybrid from Regal to which the entire transaction and Sales Manager Erik Koffler completed fairly, legally and ethically. On May 29, 2017 after several calls from Regal with attempts to get me to trade my vehicle in, I advised I may pay off...
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I didn't like
  • Misrepresentation
#1070116
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Regal Automotive Group - Regal Lakeland - Car Battery Coupon Review
I called for price on a battery for my honda fit that I bought there the guy quoted me 100. When I came to buy I tried to use coupon that was sent to me from honda. He told me I couldn't use because it was already discounted. Every time I come in for something they...
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1.0
#1023699
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Regal Lakeland Car Diagnostics Review

Regal Automotive Group
#822387
1.7
Details
Had car diagnosed. Charged me but did not do a complete diagnoses. Told me it was either or. When asked to check completely he gave me a price for services but no price for parts. Wanted me to commit to service. How can I pay for something if I dont know whats wrong. I still do not know whats wrong with my vehicle.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Location
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Regal Lakeland Auto Financing Review

Regal Automotive Group
#725245
1.0
Details
Please make sure you have a deal before you give them your money. I had a car from them for a whole month and still didn't get financed! Crooks just to sell cars.
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Price Affordability
I sent an email requesting a test drive appointment on 12/5/16 for a 2014 Chevrolet truck. I was contacted the next morning by phone and email confirming the truck was available and my appointment on 12/6/16 at 5pm. Later on the day of my appointment I was sent a text...
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1.0
#968395
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The CR-V 5DR 2WD EX my wife and I wanted was not the correct color, so we couldn't pick it up that night. They said they would find a white one at another dealer. Before we left the sales manager surged his shoulders and said; "look at the bright side, if the vehicle...
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1.3
I didn't like
  • Being lied to
  • Follow up
#947214
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BEWARE....I was contacted by Regal via the Kelly Blue Book website because I was trying to get an instant quote on my car. I had already purchased a new vehicle and was specifically just trying to sell mine. Kelly Blue Book gave me an instant offer of $18,900 after I...
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1.0
I didn't like
  • Being tricked to come to their dealership
#921512
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I worked with a salesman over email and phone and told him everything that was wrong with my credit and car and he stated he could assist me. I sent online application in and he guaranteed he could get me financed. I finally went in and spent a few minutes with him and...
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#912662
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I will never get a car again from Kia Regal in lakeland. I will visit Gordon Ford next. 1- I bought the car with the seat belt alarm not working i asked Glenn to please get the part and fix it . I wait almost 4 months then when he got it in i had to change my schedule...
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1.0
#848682
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Okay, this review is going to be a bit on the lengthy side, but I promise that it will be well worth reading and it’s the only evaluation you need to read. This is totally honest and I am going to tell you all the good and bad stuff that I encountered with regard to...
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4.8
I liked
  • Customer service
#847883
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I thought I purchased a car a 2015 Kia Forte Koup on 03/26/2016, on that date I had a sales man named Niko some kid who basically is wet behind the ears. On that date I was told that I can take the car home with zero down with a co signer.That evening after Regal Kia...
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#834999
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